--- title: "Articles by Shirley Guo | Suger Blog" url: https://www.suger.io/resources/blog/author/shirley-guo/ canonical: https://www.suger.io/resources/blog/author/shirley-guo/ type: Blog description: "Shirley Guo covers usage metering, invoicing and disbursement, marketplace fees on the Suger blog — cloud marketplace GTM, co-sell, and billing for ISVs." --- # Articles by Shirley Guo | Suger Blog > Canonical HTML version: https://www.suger.io/resources/blog/author/shirley-guo/ 1. [Home](/) 2. / 3. [Resources](/resources/) 4. / 5. [Blog](/resources/blog/) 6. / 7. Shirley Guo ![Shirley Guo](/authors/shirley-guo.jpg) Covers Marketplace billing and revenue operations # Shirley Guo Shirley Guo covers the money side of cloud marketplaces — usage metering, invoicing and disbursement, what a marketplace transaction actually costs, and the work of getting marketplace revenue to reconcile. - usage metering - invoicing and disbursement - marketplace fees - refunds - revenue reconciliation 12 articles [ ![AWS Marketplace Contract Pricing vs Usage Pricing](/images/blog/aws-marketplace-contract-vs-usage-pricing/hero.png) AWS ### AWS Marketplace Contract Pricing vs Usage Pricing The difference is not commercial, it's architectural. A contract product verifies entitlements and never meters. A subscription product meters every hour or you don't get paid. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 9, 2026 ](/resources/blog/aws-marketplace-contract-vs-usage-pricing/) [ ![How to Cancel an AWS Marketplace Subscription](/images/blog/cancel-aws-marketplace-subscription/hero.png) AWS ### How to Cancel an AWS Marketplace Subscription The cancellation path depends entirely on what the buyer bought. A subscription ends from a console page; a contract goes through AWS Support inside a 48-hour window most people miss. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 9, 2026 ](/resources/blog/cancel-aws-marketplace-subscription/) [ ![Cloud Marketplace Metrics Worth a Dashboard](/images/blog/cloud-marketplace-metrics/hero.png) Cloud GTM ### Cloud Marketplace Metrics Worth a Dashboard Most marketplace dashboards report what already happened. The metrics worth building are the ones that change a decision — and each one needs a named source dataset. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 9, 2026 ](/resources/blog/cloud-marketplace-metrics/) [ ![Refunds and Cancellations on AWS Marketplace](/images/blog/aws-marketplace-refunds-and-cancellations/hero.png) AWS ### Refunds and Cancellations on AWS Marketplace AWS Marketplace refunds and cancellations are now self-service for sellers. Here's the full path from request to disbursement adjustment — and what can't be undone. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 6, 2026 ](/resources/blog/aws-marketplace-refunds-and-cancellations/) [ ![What a Marketplace Dollar Actually Costs You](/images/blog/what-a-marketplace-dollar-costs-you/hero.png) AWS ### What a Marketplace Dollar Actually Costs You AWS Marketplace fees are not one number. They move with product type, offer type, contract value, the channel, and the buyer's country — with worked arithmetic for each. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Aug 6, 2026 ](/resources/blog/what-a-marketplace-dollar-costs-you/) [ ![Finance 101: Bridging the GAAP on Marketplace Revenue](/blog/migrated/4700c6c2d8b486d6.png?v=2026-05-12) Finance ### Finance 101: Bridging the GAAP on Marketplace Revenue A Finance leader's guide to cloud marketplace accounting, covering revenue recognition, fees, AR, cash flow and reconciliation across AWS, Azure and GCP. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Jan 27, 2026 ](/resources/blog/finance-101-bridging-the-gaap-on-marketplace-revenue/) [ ![RevOps 101: Running Marketplace Deals Like Any Other Deal](/blog/migrated/9323115c5cb7d985.png?v=2026-05-12) RevOps ### RevOps 101: Running Marketplace Deals Like Any Other Deal A RevOps leader’s first guide to understanding why cloud marketplace deals create policy, workflow, and ownership failures, and what to do about it. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Jan 13, 2026 ](/resources/blog/revops-cloud-gtm-playbook-101/) [ ![100% Real-Time Financial Accuracy: Automate Cloud Marketplace Transactions with Suger & NetSuite](/blog/migrated/66dddb36035e0b41.png?v=2026-05-12) Billing & Metering ### 100% Real-Time Financial Accuracy: Automate Cloud Marketplace Transactions with Suger & NetSuite Suger + NetSuite automate cloud marketplace transactions for real-time financial accuracy — fewer manual errors and faster revenue recognition. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Mar 7, 2025 ](/resources/blog/financial-accuracy-with-suger-netsuite-integration/) [ ![Breaking Down Silos: How Automated Usage Metering Drives Revenue Growth](/blog/migrated/a636cd87fcd861f1.png?v=2026-05-12) Billing & Metering ### Breaking Down Silos: How Automated Usage Metering Drives Revenue Growth Automate cloud service metering across AWS, GCP, and Azure with Suger — streamline usage-based billing and accelerate revenue recognition. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Feb 19, 2025 ](/resources/blog/automated-cloud-usage-metering/) [ ![How Suger Power Automated Usage Metering for ISVs – Cut Reconciliation Time by 90%](/blog/migrated/17016ff228944164.jpg?v=2026-05-12) Billing & Metering ### How Suger Power Automated Usage Metering for ISVs – Cut Reconciliation Time by 90% Automate usage-based billing with Suger to eliminate manual reconciliation and cut invoice processing time by 90% for cloud marketplace ISVs. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Jan 31, 2025 ](/resources/blog/automated-usage-metering-for-isvs/) [ ![Unlock Revenue Potential: AWS SaaS Revenue Recognition Program](/blog/migrated/607a01c29930bbb9.png?v=2026-05-12) AWS ### Unlock Revenue Potential: AWS SaaS Revenue Recognition Program Discover how AWS's new SaaS Revenue Recognition Program can help APN Partners boost sales, enhance co-selling, and unlock new revenue opportunities. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Jan 28, 2025 ](/resources/blog/aws-saas-revenue-recognition-program/) [ ![Simplifying Usage Metering Across Cloud Marketplaces: A Guide for SaaS Companies](/blog/migrated/28481cc9d9268067.png?v=2026-05-12) Cloud GTM ### Simplifying Usage Metering Across Cloud Marketplaces: A Guide for SaaS Companies Effective usage metering strategies for SaaS on AWS, Azure, and GCP — using Suger's unified API to enhance growth and profitability. ![Shirley Guo](/authors/shirley-guo.jpg "Shirley Guo")Sep 30, 2024 ](/resources/blog/simplifying-usage-metering-across-cloud-marketplaces-a-guide-for-saas-companies/) [All Suger blog articles](/resources/blog/) ### Stay Updated Get the latest Cloud GTM insights, product updates, and marketplace strategies delivered to your inbox.